衡水名师卷2020年信息卷英语5答案

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You’re out to dinner. The food is delicious and the service
is fine. You decide to leave a big fat tip. Why? The answer may not be as
simple as you think.

Tipping, psychologists have found, is not just about
service. Instead, studies have shown that tipping can be affected by
psychological reactions to a series of different factors from the waiter’s
choice of words, to how they carry themselves while taking orders, to the
billl’s total.

Even
how much waiters remind customers of themselves can determine how much change
they pocket by the end of the night.

“Studies before have shown that mimicry (模仿)brings
into positive feelings for the mimicker, “wrote Rick van Baaren, a social
psychology professor. “These studies show that people who are being
mimicked become more generous toward the person who mimicks.

So Rick van Baaren divided 59 waiters into two groups. He
requested that half serve with a phrase such as, “Coming up!” Those
in the other half were instructed to repeat the orders and preferences back to
the customers. Rick van Baaren then compared their takehome pay. The results
were clear-it pays to mimic your customer. The copycat (模仿者)waiters
earned almost double the amount of tips to the other group.

Leonard Green and Joel Myerson, psychologists at Washington
University in St Louis, found the generosity of a tipper may be limited by his
bill. After research on the 1,000 tips left for waiters, cabdrivers, hair
stylists, they found tip percentages in these three areas dropped as customers’
bills went up. In fact, tip percentages appear to plateau (稳定期)when
bills topped $100 and a bill for $200 made the worker gain no bigger percentage
tip than a bill for $100.

“That’s also a point of tipping,” Green says.
“You have to give a little extra to the cabdriver for being there to pick
you up and something to the waiter for being there to serve you. If they
weren’t there, you’d never get any service. So part of the idea of a tip is for
just being there.”衡水名师卷2020年信息卷英语5答案