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2020届衡水名师卷信息卷·全国I卷英语3(三)试题答案阅读理解
Some of the best research on daily experience is rooted in
rates of positive and negative interactions, which has proved that being
blindly positive or negative can cause others to be frustrated or annoyed or to
simply tune out.
Over the last two decades, scientists have made remarkable
predictions simply by watching people interact with one another and then
scoring the conversations based on the rate of positive and negative
interactions. Researchers have used the findings to predict everything from the
likelihood that a couple will divorce to the chances of a work team with high
customer satisfaction and productivity levels.
More recent research helps explain why these brief exchanges
matter so much. When you experience negative emotions as a result of criticism
or rejection, for example, your body produces higher levels of the stress
hormone, which shuts down much of your thinking and activates(激活) conflict and defense mechanisms(机制). You assume that
situations are worse than they actually are.
When you experience a positive interaction, it activates a
very different response. Positive exchanges increase your body’s production of
oxytocin, a feel-good that increases your ability to communicate with,
cooperate with and trust others. But the effects of a positive occurrence are
less dramatic and lasting than they are for a negative one.
We need at least three to five positive interactions to
outweigh every one negative exchange. Bad moments simply outweigh good ones.
Whether you’re having a conversation, keep this simple short cut in mind: At
least 80 percent of your conversations should be focused on what’s going right.
Workplaces, for example, often see this. During performance
reviews, managers routinely spend 80 percent of their time on weaknesses and “areas
for improvement”. They spend roughly 20 percent of the time on strengths
and positive aspects. Any time you have discussions with a person or group,
spend the vast majority of the time talking about what is working, and use the
remaining time to address weaknesses.2020届衡水名师卷信息卷·全国I卷英语3(三)试题答案